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1. Fee Structure
Clients are charged under two separate heads:
1. Research Fees: Charged for SEBI-regulated research services.
2. Platform Fees: Charged for technology access or platform usage which does not fall under SEBI’s purview.
2. Refund Eligibility:
3. Refund on Pre-mature Termination:
If the client or Dailyraven Technologies Private Limited terminates the Research Services before the expiry of the agreed subscription period:
1. The client will be entitled to a proportionate refund of Research Fees for the unexpired period.
2. The proportionate refund is calculated on a daily basis.
3. No breakage fee or penalty shall be charged.
4. Refund Timeline
5. Suspension of Services:
6. Refund Process
To request a refund, please write to us at [email protected] with your order details and reason for the refund.
1. Our team will review your request and notify you of the approval status.
2. Eligible refunds will be processed within 30 working days from the date of approval.
3. All refunds will be made via NEFT to the original bank account provided at the time of the request.