Refund Policy at Trade Brains Portal

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Refund Policy

At Dailyraven Technologies Private Limited, we are committed to complying with SEBI (Research Analyst) Regulations, 2014, including the Circular issued on January 8, 2025, and the Most Important Terms and Conditions (MITC) specified on February 17, 2025.

1. Fee Structure

Clients are charged under two separate heads:
1. Research Fees: Charged for SEBI-regulated research services.
2. Platform Fees: Charged for technology access or platform usage which does not fall under SEBI’s purview.

2. Refund Eligibility:

1. In accordance with SEBI regulations (Ref: Regulation 15A of SEBI (Research Analyst) Regulations, 2014 and MITC), only Research Fees are eligible for a refund.
2. Platform Fees are non-refundable, as they relate to technology/platform services which are not under SEBI-regulated Research Analyst activity.

3. Refund on Pre-mature Termination:

If the client or Dailyraven Technologies Private Limited terminates the Research Services before the expiry of the agreed subscription period:
1. The client will be entitled to a proportionate refund of Research Fees for the unexpired period.
2. The proportionate refund is calculated on a daily basis.
3. No breakage fee or penalty shall be charged.

4. Refund Timeline

Eligible refunds will be processed within 30 working days from the date of approval of the refund request. All refunds shall be made through NEFT only.

5. Suspension of Services:

If SEBI registration of the Research Analyst is suspended or cancelled for more than 60 days, pro-rata refund of Research Fees will be made from the effective date of such action till the end of the subscription period. No refund is applicable for the portal fees in such cases.

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SEBI REGISTERED RESEARCH ANALYST REGISTRATION NUMBER: INH000015729

Disclaimer: "Investments in securities are subject to market risks. Read all the related documents carefully before investing." Receiving registration from SEBI and certification from NISM does not assure the performance of the intermediary or guarantee returns to investors in any manner. Compliance Email: [email protected]