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Complaints

Client’s queries / complaints may arise due to lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards client.
1. Clients can seek clarification to their query and are further entitled to make a complaint in writing. An email may be sent to the Client Servicing Team on [email protected]
2. A letter may also be written with their query/complaint and posted at the below mentioned corporate address: Trade Brains, 1212, 1st Floor, SBM Fortune, 22nd Cross Rd, Club Road, Sector 3, HSR Layout, Bengaluru, Karnataka 560102.
3. Clients can write to the Compliance Officer at [email protected] if the Investor does not receive a response within 10 business days of writing to the Client Servicing Team. The client can expect a reply within 10 business days of approaching the Compliance Officer.
4. In case you are not satisfied with our response you can lodge your grievance with SEBI at https://scores.sebi.gov.in/ or you may also write to any of the offices of SEBI. SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link: https://play.google.com/store/apps/details?id=com.sebi&hl=en_IN
5. ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”. A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. ODR Portal can be accessed via the following link - https://smartodr.in/

 Annual disposal of complaints

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 Monthly disposal of complaints

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Last month ending Complaints (July 2025)

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Company Info
Company Name: Dailyraven Technologies Private Limited
Brand Name: Trade Brains Portal
SEBI Registration No.: INH000015729
BSE Enlistment Number: 6109
Registered Address: H/O Suman Sinha, East Laxmi Nagar, Khemnichak, Sampatchak, Patna, Bihar - 800027
Corporate Office: No 1212, First Floor, SBM Fortune, 22nd Cross, Club Road, Sector 3, HSR Layout, Bengaluru, Karnataka - 560102
CIN: U74999BR2018PTC038208
Support Telephone: +91 6366690683
Support Email: [email protected]

Related Mails

Venkatesh Prabhu (Compliance Officer): [email protected]
Anoushka Roy (Research Head): [email protected]
Kritesh Abhishek (CEO): [email protected]